Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eddie Soto

Eddie Soto

November 7, 2024

5  out of  5
rating by Eddie Soto
"Great experience, and the very best pricing. Thank you"
We responded:
"Thank you Mr. Soto! Please feel free to give us a call when you need assistance. "
Profile photo of Elvira Martinez

Elvira Martinez

October 31, 2024

5  out of  5
rating by Elvira Martinez
"Customer service 10/10."
Profile photo of Rolando Menchaca

Rolando Menchaca

January 11, 2024

5  out of  5
rating by Rolando Menchaca
"Excelente!!!"
We responded:
"Gracias!"
Profile photo of GG Puente

GG Puente

June 21, 2023

5  out of  5
rating by GG Puente
"Very Professional, Mercedes Sanchez is the best, she helped me with all my insurance needs I feel so much better I chose State Farm I feel so secure I definitely recommend doing business with them! Thank you Mercedes Sanchez for making my experience so well."
Profile photo of Daniel Hernández

Daniel Hernández

January 13, 2023

5  out of  5
rating by Daniel Hernández
"Excelente Servicio y atención. Muy amable todo el personal más la Sra Mercedes 100 por ciento recomendado"
Profile photo of yadira garcia

yadira garcia

August 11, 2022

5  out of  5
rating by yadira garcia
"Awesome service, and great atmosphere I will be back soon with Mercedez the go to girl!!!! Thanks you so much!!!!"
Profile photo of Carmen Garza

Carmen Garza

August 10, 2022

5  out of  5
rating by Carmen Garza
"Completely recommend Lorena Mello insurance, I spoke to Mercedes and she answered all my questions and had great customer service 👍🏻"
Profile photo of Laura Maltos

Laura Maltos

August 8, 2022

5  out of  5
rating by Laura Maltos
"Nice and she explains everything so well. Her teammates are also so nice and kind and very respectful."
Profile photo of Mercedes Sanchez

Mercedes Sanchez

August 6, 2022

5  out of  5
rating by Mercedes Sanchez
"Outstanding customer service ! Competitive prices ! Local and convenient :) !! 10/10"
Profile photo of Juan Estrada

Juan Estrada

August 6, 2022

5  out of  5
rating by Juan Estrada
"First class customer service! Received a fast and easy quote that was better than my GEICO rate after being with them for 5 years. Do yourself a favor and get that State Farm discount double check!"
Profile photo of Esmeralda Garza

Esmeralda Garza

August 5, 2022

5  out of  5
rating by Esmeralda Garza
"Recommend Lorena Mello’s State Farm agency! Super friendly, great customer service and super helpful. Best in town😊"
We responded:
"Thank you so much for your business Esmeralda!"
Profile photo of Biri Glz (Biri)

Biri Glz (Biri)

August 5, 2022

5  out of  5
rating by Biri Glz (Biri)
"Totally recommend Lorena Mello Agency! They answer all your questions and offer great customer service!!"