Reviews
State Farm® Agent Lorena Mello
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Paul Moreno
November 2, 2026
"Grace made the process nice and easy very professional and courteous best insurance experience ever"
"Hi Paul, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Lorena Mello’s team. Please reach out to us if any questions come up! - Lorena Mello’s Insurance Team "
Michael Campos
October 28, 2026
"I cannot recommend Michelle Angel and State Farm highly enough! Michelle provided exceptional service and went above and beyond to assist me with all my insurance needs. Her professionalism, knowledge, and dedication made the entire experience seamless, reassuring, and stress-free.
Choosing State Farm has given me tremendous peace of mind and confidence in knowing that my insurance needs are in good hands. Michelle took the time to ensure I felt informed, supported, and secure throughout the entire process.
I am incredibly grateful for the outstanding service she provided and for making this such a positive experience. If you are looking for a knowledgeable, trustworthy, and professional insurance representative, I highly recommend Michelle Angel and State Farm.
Thank you, Michelle, for your exceptional service, dedication, and commitment to your clients. You truly made a difference in my experience!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Hector Gomez
June 22, 2026
"Muy amable todo el personal"
Patricia Gonzalez
March 13, 2026
"Muy complacida con la atención y los precios muy competitivos"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Lorena Mello’s Team. "
Odalis Marquina
February 27, 2026
"Excellent atencion 💯 recommended Alicia excellent atencion"
"We appreciate your review, Odalis. We are so happy that you had such a wonderful experience with State Farm Agent Lorena Mello’s Team here in Eagle Pass ! "
renee martinez
July 1, 2025
"If I could give this office an extra star for everything that do do ( extremely friendly and helpful)! Knowledgeable and overall the best in the business ! Highly recommend."
savannah lopez
April 25, 2025
"Just switched to State Farm!! Erik Alvarado did an amazing job explaining how my policy worked and answered any questions I had. He is a really great help, great at communicating just over all a good experience. Thankyou State Farm keep up the good work!!!!"
Eddie Soto
November 7, 2024
"Great experience, and the very best pricing. Thank you"
"Thank you Mr. Soto! Please feel free to give us a call when you need assistance. "
Rolando Menchaca
January 11, 2024
"Excelente!!!"
"Gracias!"
GG Puente
June 21, 2023
"Very Professional, Mercedes Sanchez is the best, she helped me with all my insurance needs I feel so much better I chose State Farm I feel so secure I definitely recommend doing business with them! Thank you Mercedes Sanchez for making my experience so well."
Daniel Hernández
January 13, 2023
"Excelente Servicio y atención. Muy amable todo el personal más la Sra Mercedes
100 por ciento recomendado"
yadira garcia
August 11, 2022
"Awesome service, and great atmosphere I will be back soon with Mercedez the go to girl!!!! Thanks you so much!!!!"
Carmen Garza
August 10, 2022
"Completely recommend Lorena Mello insurance, I spoke to Mercedes and she answered all my questions and had great customer service 👍🏻"
Laura Maltos
August 8, 2022
"Nice and she explains everything so well. Her teammates are also so nice and kind and very respectful."
Mercedes Sanchez
August 6, 2022
"Outstanding customer service ! Competitive prices ! Local and convenient :) !! 10/10"
Juan Estrada
August 6, 2022
"First class customer service! Received a fast and easy quote that was better than my GEICO rate after being with them for 5 years. Do yourself a favor and get that State Farm discount double check!"
Esmeralda Garza
August 5, 2022
"Recommend Lorena Mello’s State Farm agency! Super friendly, great customer service and super helpful. Best in town😊"
"Thank you so much for your business Esmeralda!"
Biri Glz (Biri)
August 5, 2022
"Totally recommend Lorena Mello Agency! They answer all your questions and offer great customer service!!"